Terms of Service

1. Acceptance of Terms

By accessing our website, making a reservation, purchasing a booking, or visiting our facility, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use the Service or visit our facility. If you are booking or checking in on behalf of a minor or a group, you represent that you have the authority to accept these Terms on their behalf.

2. Description of Service

SWING Middletown is an indoor sports and entertainment facility offering pickleball courts, golf simulators, and batting cages, available for scheduled open play and private rentals, as well as birthday party and corporate event bookings. Availability, pricing, capacity, and add-ons for each activity are shown on our website at the time of booking and are subject to change.

3. Bookings & Payments

Reservations may be made online, by phone, or in person. Private rentals are booked by one person on behalf of their group; open play sessions are booked per person. Specific courts, cages, or simulator bays are assigned by us and may vary between visits.

Payments are processed securely through Square, a third-party payment processor. We do not store your full payment card details on our servers. Prices displayed at checkout are final unless a promotional code is applied. Walk-in bookings may be paid in cash at our front desk.

4. Cancellations, Rescheduling & Refunds

To cancel or reschedule a booking, use the link provided in your confirmation email or contact us directly at (845) 695-0686 or service@swingmiddletown.com. Refunds and rescheduling are granted at our discretion and may depend on how much notice is given.

If a scheduled open-play session does not reach its minimum participant threshold, we will notify affected participants by email and offer a reschedule to another session or a full refund.

5. Facility Rules & Conduct

While at our facility, you agree to follow posted rules, staff instructions, and reasonable safety guidance. We may refuse service, end a session early, or ask a guest to leave - without refund - for conduct that is unsafe, disruptive, damaging to our equipment or premises, or that violates these Terms. Guests under 18 must be accompanied by a parent or guardian, or have a signed waiver on file where required.

6. Assumption of Risk & Waiver of Liability

Pickleball, golf simulation, and batting cage activities involve inherent physical risk. Before booking or checking in, you must read and accept our full Liability Waiver & Assumption of Risk agreement, which governs your (and, where applicable, your minor's) participation in any activity at our facility.

7. Birthday Parties & Corporate Events

Birthday party and corporate event bookings may require a deposit to hold your date, with the balance due at or before the event. Deposit and cancellation terms for your specific event are confirmed with our events team at the time of booking and take precedence over the general cancellation terms above where they conflict.

8. Intellectual Property

All content on our website - including text, graphics, logos, and photographs - is owned by or licensed to D&T Murphy & Associates Inc. and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without our prior written consent.

9. Prohibited Uses

• Attempting to interfere with or disrupt the website, booking system, or facility operations
• Submitting false, fraudulent, or duplicate bookings
• Using the Service for any unlawful purpose
• Reselling or transferring bookings for commercial gain without our consent

10. Third-Party Services

We rely on third-party providers to operate parts of the Service, including Square for payment processing and Postmark for transactional email. Your use of those providers' services is also subject to their own terms and privacy policies.

11. Disclaimer of Warranties

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including (without limitation) warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the website or booking system will be uninterrupted or error-free.

12. Limitation of Liability

To the fullest extent permitted by law, D&T Murphy & Associates Inc. d/b/a SWING Middletown shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service or your visit to our facility. Our total liability for any claim arising from these Terms is limited to the amount you paid us for the booking giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless D&T Murphy & Associates Inc., its owners, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from your violation of these Terms or your use of the Service or facility.

14. Governing Law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Orange County, New York.

15. Changes to These Terms

We may update these Terms from time to time. Changes take effect when posted on this page, with the “Last updated” date revised accordingly. Continued use of the Service after changes are posted constitutes acceptance of the updated Terms.

16. Contact Us

D&T Murphy & Associates Inc. d/b/a SWING Middletown

1 N Galleria Dr, Middletown, NY 10941

Phone: (845) 695-0686

Email: service@swingmiddletown.com